Privacy Policy
Introduction
At Kiteform, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it. By using our services, you agree to the terms of this policy.
Information We Collect
Personal Information
When you create an account with Kiteform, we collect personal information such as your name, email address, and contact details. This information is necessary to manage your account and provide our services effectively.
Form Data
The primary function of Kiteform is to help you create and manage forms. We store the data collected through these forms, which may include personal information from your respondents. Kiteform does not use this form data for any purpose other than to provide, manage, and improve our services.
Usage Data
We collect information about how you use our services, including the types of forms you create, the features you use, and your interactions with our platform. This data helps us understand how our services are used and how we can improve them.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site, analyze site usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings.
How We Use Your Information
To Provide and Improve Services
We use your information to:
- Operate and maintain our services.
- Process transactions and manage your account.
- Improve our platform and develop new features.
Communication
We may use your information to:
- Send you updates, newsletters, and promotional materials.
- Respond to your inquiries and provide customer support.
- Notify you about changes to our services and policies.
Analytics and Research
We analyze usage data to understand trends and preferences, which helps us improve our services and make data-driven decisions.
Legal Basis for Processing Personal Data
We process your personal data on the following legal bases:
- Performance of a contract: To provide you with our services.
- Consent: Where you have given us explicit consent to process your personal data.
- Legitimate interests: To analyze, improve, and manage our services and to protect our business interests.
- Legal obligation: To comply with legal requirements.
Sharing and Disclosure of Information
Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Compliance and Security
We may disclose your information if required to do so by law or in response to valid requests by public authorities. We may also disclose information to protect our rights, property, or the safety of our users and others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request access to your personal data.
- Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Erasure: You have the right to request the deletion of your personal data.
- Restriction: You have the right to request the restriction of processing your personal data.
- Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your personal data.
To exercise any of these rights, please contact us at support@kiteform.com.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@kiteform.com
Address: Kiteform, [Your Address]
By using Kiteform, you acknowledge that you have read and understood this Privacy Policy.